Privacy Policy
Our commitment
The Newtown School of Arts Trust (“5 Eliza”), recognises that your privacy is very important. This Privacy Policy helps our supporters, donors, volunteers and other stakeholders understand why and how we collect, hold and use personal information, and what to do if you have questions, concerns or complaints. By personal information we mean information about a person whose identity is apparent or can reasonably be ascertained.
The aim of 5 Eliza is both to support and to ensure that it complies with the Privacy Act 1988 (Cth) (Privacy Act) which sets out a number of principles that organisations must comply with in the collection, security, storage, use and disclosure of personal information. 5 Eliza also seeks to comply with the Spam Act 2003 (Cth) (Spam Act) that is aimed at reducing the number of unsolicited electronic commercial messages that you receive.
The information set out below is largely a summary of our obligations under the Privacy Act, in particular the relevant privacy principles.
If you seek any further information please contact us (details listed at the end of this Privacy Policy).
Collection and Purpose for Collection
In the course of our activities we collect and hold personal information such as details of donors, volunteers, recipients, company contributors to our charity and members of the public who may visit the 5 Eliza website and social media pages.
Our main purposes for collecting personal information include:
to process donations made by individuals;
to provide (by electronic means or otherwise) updates and other forms of communication in relation to our services;
to monitor who is accessing our website;
to comply with our legal obligations, including without limitation under the Charitable Fundraising Act 1991 (NSW), the Charitable Fundraising Regulation 2015 (NSW) or equivalent State, Territory or Federal legislation; and
to investigate complaints.
We will only collect personal information from you that are necessary for one or more of our functions and activities. Once we hold personal information we will take reasonable steps to keep it accurate, complete and up-to-date.
If you provide personal information to us about someone else, you must ensure that you are entitled to disclose that information to us and that, without us taking any further steps required by privacy laws, we may collect, use and disclose such information for the purposes described in this Policy.
It’s your choice how much information you wish to share with us, however, depending on the circumstances and usage of our site we commonly collect the following information: o Personal details, e.g., name
o Contact details, e.g., email and phone number ·
o Payment information used for donations
o Online interactions such as comments
o Your communication preferences
Use and disclosure
We will only use your personal information for the main purpose we told you we needed it for, except where you consent to us using that personal information for another purpose.
In order to fulfil the purposes set out above we may provide access to your personal information to third parties with whom we have a business relationship, for example those who maintain and update our database and, who assist with mail-outs.
In relation to direct marketing, where practicable, as we will seek your consent before we use your personal information for this purpose. You may tell us at any time you do not wish to receive any further direct marketing materials – if you do, we will stop sending you such materials.
In accordance with the Spam Act, should you wish to unsubscribe from electronic messages from 5 Eliza, all future electronic messages from us will enable you to unsubscribe from that particular type of electronic message and this can be done at any time. If you do not unsubscribe, we will continue to send you relevant information of the types described above.
Access and correction
If you ask, we will tell you what personal information we hold about you and what we do with it. We will facilitate access to you by allowing an inspection of your personal information in person or by providing copies or a summary of relevant documents, depending on what is most appropriate in the circumstances. We may charge for providing you with access or copies of that information. Any charge we make for providing access will be reasonable.
Note that we need not provide access to personal information in several types of situation, for example where a request is frivolous or where to provide access would pose a threat to health or public safety, unreasonably interfere with another person’s privacy or be a breach of the law. If we refuse access we will advise you of our reasons for doing so.
If the personal information we hold is inaccurate, we will take reasonable steps to correct it.
Security
We will protect personal information from misuse and loss and destroy or permanently de-identify personal information we no longer need. Information may be stored in hard copy or electronic format or in both formats.
Cookies
When you visit our website, details may be recorded about your visit, such as time and date, your server address, pages accessed, time spent and type of browser. This information is used in an anonymous form for statistical purposes and as such cannot identify you individually (other than details associated with you physically logging into our website).
We may use cookies to identify your browser so that next time you visit our website we remember your details. A cookie is a small file which remains on your computer and contains information enabling our website to recognise your browser. If you do not wish to use cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used.
Third party websites
Our website contains a number of links to other websites. When this occurs be sure to check the privacy policy of those websites as we are not responsible for privacy practices of those other parties.
Complaints resolution
We are committed to providing donors, volunteers, recipients and other parties whose personal information we hold, a fair and responsible system for the handling of their complaints.
If at any time you have any complaints in relation to privacy, please contact us. We will seek to address any concerns that you have through our complaints handling processes, but if you wish to take matters further you may refer your concerns to the Australian Information Commissioner.
Changes to this Policy
We are constantly reviewing our statements and policies in an attempt to keep up to date with market expectations and legal developments. Subsequently, we may change this Privacy Policy from time to time as the need arises.
Contact us
If you seek any further information about this Policy or generally please contact us at admin@5eliza.com.au or by mail to:
5 Eliza Ltd
5 Eliza St, Newtown
NSW 2042
Further information on privacy in Australia may be obtained by visiting the web site of the Australian Information Commissioner at www.oaic.gov.au or telephoning on 1300 363 992.